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o/o o\o Christmas Greetings from
/* o *\ Vesta and Terry.
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/ o o \
o/!!!!!0!!!!!\o
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"Between Yourselves - NetLetter"
number 221 date Dec 12th 1997
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. Welcome to Don Nelson living in Port Clyde, NS who retired as
Mgr Airport Operations & Support Services
Atlantic Region.
Email:
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. J.D.Bush has changed his email to:
~-=o0o=-~
. Ron Vigars sends us this article -
British Airways PLC is tracking passengers electronically in an
effort to combat flight delays. The aim is to alert airport staff
earlier when passengers are likely to arrive late at the gate,
reducing the risk that pilots will miss crucial take-off slots.
In a three month trial, passengers checking in at the Airline's
Victoria Station terminal in Central London, before catching trains
to Gatwick, are being issued with smart cards which incorporate
chips carrying information similar to that printed on their boarding
passes.
A radio aerial near passport control in the airport's North
Terminal automatically reads the cards, so that the staff know
whether travellers have entered the departure lounge.
The airport claims it is the first in the world to use such
technology. Its experiment is part of a 35 million pound
(CA$82million), five year drive to improve punctuality.
BA is concerned that delays, particularly at Heathrow, are
deterring customers and hitting revenue.
BA says that about 6% of flights are delayed either because
passengers are late getting to the gate - or fail to turn up
altogether.
At busy times, missing a slot because of a single customer can
force an aircraft full of passengers to sit on the tarmac for 30
minutes or more as their aircraft slips down the queue for takeoff.
Victoria Station was chosen for the test - a joint project with
Philips Electronics NV - because the rail journey increases the
risk that passengers will go missing.
BA says the test will show whether customers find it acceptable.
In the first week of trial about 500 passengers were supplied with
the cards and their reaction was said to be "very positive."
The airline insists it will not consider any wider application
for the cards until the test ends in January. But the possibilities
are extensive. They could, for example, help staff head off holdups
which occur while bags, checked in by passengers who then fail to
show up at the gate, are taken off the aircraft.
Regards.... Ron Vigars.
. Ron munson at LHR sends us this -
Fast Train which is the 1st stage in the BAA’s £440m plan to
create a world class travel link between LHR and Central London is
expected to launch late this Dec. subject to completion of
certification.
The purpose built, air conditioned, trains will provide a 30 minute
journey from Paddington Station to LHR at a cost of GBP5 each way.
The trains will be available between 05.10 and 22.40 departing
every 15 minutes and will travel non-stop to its exclusive rail
interchange at Heathrow Junction, where a coach fleet transfers
directly to each airport terminal.
Fast Train is an interim provision before the June 1998 launch
of the Heathrow Express which will take just 15 minutes to do the
same journey and a full luggage check-in is due from March 1999.
British Airways have introduced a system whereby baggage tags for
connecting flights now show the departure time of the connecting
flights. This allows staff to handle such bags more effectively
when manual handling becomes necessary, helps to resolve issues
on the day and helps to reduce aircraft delays.
Heathrow handles over 30,000 bags per day.
Huge “countdown” clocks are being installed on aircraft stands
used by B.A. These clocks display the current time and a countdown
to departure time. A yellow light flashes when there is five
minutes left to go to an on-time departure.
~-=o0o=-~
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Call Toll Free at: 1-800-665-3100 and mention PIONAIRS
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A charming 3 star hotel in city center The Gounod is located in
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Triple $40.75 $55.71
Contact The Pass Bureau, 2780 Da Vinci Blvd, Decatur, GA 30034.
~-=o0o=-~
. Smilie.
More from the Airline Dictionary sent in by Lawson Tremellen
Pre-Board
Passenger who arrives at the gate five minutes before departure.
Voluntary Oversale
A passenger who arrives at the gate as the jetway is coming off
the aircraft.
No-Record
Any passenger booked through a travel agency.
Non-Revenue Position
Usually can be identified by the fact that these passengers are
in first class and are dressed in pilot or flight attendant
uniforms. Non-revenue position are permitted to fly first class
free of charge to prevent revenue passengers from being able to
pay first class passenger charges.
~-=o0o=-~
. That's it for this time, please we need your input, send
comments and email addresses of any others who may be
interested to Vesta with a copy to Terry.
/------------------------\ |~~\_____/~~\__ |
| Between Yourselves |______________ \______====== )-+
| NetLetter | ~~~|/~~ |
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~Between Yourselves-Netletter~
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. GREETINGS FROM .
. Vancouver Island .
. BEAUTIFUL B.C. CANADA .
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